Advance Auto Parts at 1500 US Highway 70 W, Garner, North Carolina.

I went to the garner location and was very disappointed. David "helped" me . But with that kind of help I would of rathered gone to auto zone. There was a discount on five courts of oil and it came with a free filter. But my cars filter wasn't in the promo. Ok no big deal I'll take the oil and my filters. Then he proceeds to charge me full price for the oil never saying anything about promo price being almost half the cost for the oil. So I say. Can you please give me the oil for your promo price he says no you don't have the right filter for that promo. Hmmm but if I did my oil would be about half the price. So then I say ok give me a filter he says I can't unless you have a particular car. What? Honestly Dave customer service is not suggesting the customer go down the street to your competitor. It is helping the customer and giving them the best deal you can. Long story short I gave him a make and model of a car so he could give me the oil for the promo cost.. Dave if I had the time I would of gone down the street because I don't accept rudeness and people trying to take advantage of people.

I suggest next time Dave just inform the customer if they don't take a filter their oil will be almost double the cost don't try to take advantage pat your sales on the very people who help put your paycheck into your pocket " your customer " great opportunity to gain a customer but instead you lost one for ever.